Why Service at Pfaff BMW

First Class Service

When you service your vehicle at Pfaff BMW, you'll experience service at its absolute finest. Whether it's a matter of scheduled maintenance or a large-scale unexpected repair, we service your vehicle to the highest possible standards: BMW's standards. All vehicle repairs and maintenance services are performed by our knowledgeable team of BMW Certified Technicians who use BMW authorized tools and equipment, BMW Genuine parts and adhere to the BMW designated repair & maintenance process. We also provide you with a 2 year warranty on parts and labour because- when it's time to service your BMW- you deserve peace of mind.

A friendly reminder that your service always includes:

• No charge fluid top-ups and tire pressure monitoring.
• Complimentary car wash
• Full explanation of all of the work performed on your vehicle each time you are in for service

Express Service

Your time is important to us! When you make an appointment, your Service Advisor checks whether the work involved can be conducted under our Pfaff BMW Express Service.

Transportation Options

Since the beginning, Pfaff BMW's mission has always been to compliment our luxury vehicles with an unparalleled luxury experience. For this reason, we're extremely proud to have been the first to offer the following transportation options to our valued service customers:

Valet services available to pick up your vehicle before service and drop it off when service is complete.

BMW and MINI loaner vehicles* when your car is in for service.

We've pioneered the movement towards better customer service and we're committed to continuing our efforts, so if you have any special transportation needs- please let us know and we will try our best to satisfy them.

*Some restrictions apply. All loaner vehicles are provided for a small fee. Speak with our appointment coordinator or your service advisor for more information or email us with your inquiry.

While You Wait Options

We offer a comfortable customer lounge for your enjoyment while you wait for your vehicle.

Shopping Therapy, Anyone?

We'll happily drive you to Markville Mall where you can lunch, shop, or go for a Manicure…the options are endless! Simply call us when you're ready to come back and we'll come and pick you up.

**Some restrictions apply. Speak with our appointment coordinator or your service advisor for more information or email us with your inquiry.

State-Of-The-Art Facility

• 36 Service Bays
• 3 Express Service Bays
• Over 30 BMW Certified Technicians
• 9 Service Advisors
• $1.3 million worth of parts in inventory

You're in Good Hands With Pfaff BMW

We are one of the top rated BMW Retailers in Customer Satisfaction and with a Google Review rating of 4.5 with over 2,100 reviews, you know you're in good hands.